Privacy Policy

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Welcome to CannaScoop! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:
When you place an order, create an account, or contact us, we may collect information such as:

• Your name, email address, and phone number.
• Billing and shipping addresses.
• Payment information (processed securely by third-party payment providers).

1.2 Non-Personal Information:
When you browse our site, we automatically collect certain technical information, including:

• IP address, browser type, and device information.
• Pages visited, time spent on the site, and other usage data.

1.3 Custom Order Details:
If you submit designs or branding elements for custom orders, we store and use this information solely to fulfill your order.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including custom designs and shipping.
• Provide customer support and respond to inquiries.
• Improve our website, products, and services.
• Send updates, promotions, or marketing materials (only with your consent).
• Comply with legal requirements or protect our rights.

3. Sharing Your Information

We value your privacy and do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, shipping, and website analytics.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Remember your preferences and shopping cart items.
• Track website performance and gather usage analytics.

You can adjust your cookie settings in your browser or opt out of certain tracking technologies.

5. Your Rights

Depending on your location, you may have rights under privacy laws, including:

• Access and Correction: Request a copy of your personal data or correct inaccuracies.
• Data Deletion: Ask us to delete your personal information (subject to legal or contractual obligations).
• Opt-Out: Unsubscribe from marketing communications at any time.
• Do Not Sell: We do not sell your data, but you can contact us if you have questions about data sharing.

To exercise these rights, contact us at info@cannascoop.ca.

6. Data Security

We take appropriate measures to safeguard your personal information, including:

• Secure payment processing through encrypted connections.
• Regular monitoring of our website for vulnerabilities and potential risks.

While we strive to protect your information, no system is completely secure. Please notify us immediately if you suspect any unauthorized access to your account.

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites, so please review their policies before providing personal information.

8. Children's Privacy

CannaScoop is intended for individuals of legal age to purchase cannabis-related products. We do not knowingly collect information from minors. If you believe a minor has provided personal information, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review the policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: info@cannascoop.ca