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Signed in as:
filler@godaddy.com
Effective Date: January 2025
Welcome to CannaScoop! By accessing or using our website (www.cannascoop.ca) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. General Information
1.1 Ownership:
This website is operated by CannaScoop Inc. Throughout these Terms & Conditions, the terms "we," "us," and "our" refer to CannaScoop Inc.
1.2 Eligibility:
By using our website, you confirm that you are of legal age to purchase cannabis-related accessories in your jurisdiction. If you are not of legal age, you must not use this website or purchase our products.
2. Use of Website
2.1 Permitted Use:
You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the site.
2.2 Prohibited Activities:
You may not engage in activities such as:
3. Product Information
3.1 Product Descriptions:
We strive to ensure all product descriptions, images, and details are accurate. However, we do not guarantee that all information is error-free. If a product is not as described, please contact us immediately.
3.2 Custom Orders:
For custom-branded or personalized products:
3.3 Product Usage:
Our products are designed for cannabis-related purposes only and should be used responsibly. CannaScoop is not liable for misuse of its products.
4. Orders and Payments
4.1 Pricing:
All prices listed on our website are in Canadian dollars and exclude applicable taxes and shipping costs unless stated otherwise. We reserve the right to modify prices at any time without prior notice.
4.2 Payment Terms:
Payments are processed securely through third-party providers. By placing an order, you agree to provide current, complete, and accurate billing and payment information.
4.3 Order Acceptance:
We reserve the right to refuse or cancel orders for any reason, including but not limited to:
4.4 Shipping:
Shipping times are estimates and may vary due to external factors. We are not responsible for delays caused by carriers or customs processing.
5. Returns, Refunds, and Cancellations
5.1 Returns:
Unused, non-custom products may be returned within 30 days of purchase for a refund. Shipping fees are non-refundable, and return shipping is the responsibility of the customer.
5.2 Custom Orders:
Custom-branded or personalized products are non-refundable unless there is a defect in the product or an error in production.
5.3 Cancellations:
Orders may be canceled before shipment. Custom orders cannot be canceled once production has started.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of CannaScoop Inc. or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.
7. Limitation of Liability
CannaScoop is not liable for:
8. Privacy
Your use of this website is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these terms periodically.
10. Governing Law
These Terms & Conditions are governed by the laws of Manitoba, Canada without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts of Canada.
11. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us at:
Email: info@cannascoop.ca
Effective Date: January 2025
At CannaScoop, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our returns and refunds policy for details on how to proceed.
1. Returns
1.1 Eligibility for Returns:
You may return products if they meet the following conditions:
1.2 Non-Returnable Items:
The following items are not eligible for returns:
1.3 How to Initiate a Return:
To start a return, please follow these steps:
2. Refunds
2.1 Refund Eligibility:
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Refunds will only be issued if:
2.2 Processing Refunds:
Approved refunds will be processed within 7–10 business days of receiving the return. Refunds will be credited to the original method of payment.
2.3 Non-Refundable Costs:
3. Custom Orders
3.1 Custom Order Policy:
Custom-branded or personalized products are non-refundable and non-returnable, as these items are made to your specifications.
3.2 Exceptions for Defective Custom Orders:
If a custom product arrives with a manufacturing defect or does not match the approved design, please contact us at info@cannascoop.ca within 7 days of delivery. We will work with you to resolve the issue, which may include a replacement or refund.
4. Damaged or Defective Items
4.1 Reporting Damages:
If your item arrives damaged or defective, please contact us within 7 days of delivery with the following information:
We will review your claim and arrange for a replacement or refund as appropriate.
5. Exchanges
We do not currently offer direct exchanges. If you would like to replace an item, please follow the return process to request a refund and place a new order.
6. Contact Us
For further assistance with returns or refunds, feel free to reach out to us:
Email: info@cannascoop.ca